The Best Google Voice Alternatives

Separate your personal and professional phone lines by getting a secure and cost-effective temporary phone number.

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Joydeep Das

Senior Writer: Joydeep Das

green tickReading Time: 8 Minutes
green tickPublished : August 9, 2022

What is Google Voice?

Google Voice is a free and popular Voice Over Internet Protocol (VoIP) service used by startups and small businesses worldwide. The application is easy to use and allows users to make calls using their mobile phones and desktop devices. However, Google Voice is a consumer-targeted product that is ideal for personal usage and does not offer features like call recording.

Google Voice has occasional outages, and many users have encountered bugs that are hard to diagnose.  Additionally, it does not have direct technical support machinery, making it unsuitable for business usage. Hence, many businesses looking to scale are searching for the best Google voice alternative for taking their communication to the next level. Thankfully, many apps like Google Phone can be used by businesses today, some of which will be discussed in this article.

google alternatives

What should you know about Google Voice?

When starting a small business, it makes a lot of sense to start small and use Google Voice for communication. The application is free, and despite its limited features, it offers decent voice quality. However, as your business expands and its needs increase, you may need to look for alternatives to Google Voice. This is because neither the free nor paid versions of the application offer the following benefits:

  1. Customer support from the Google team
  2. Call recording or Google Workspace accounts
  3. Auto-attendant & IVR features
  4. Toll-free numbers or vanity numbers
  5. Signups outside the USA
  6. Ability to share business phone numbers

The above features are essential for any growing business, and ideally, companies want a business phone service that enables them to stop using personal numbers for work calls and messages. Hence, most look for products similar to Google Voice for business use.

Google Voice Alternatives

If you look for the ‘best Google voice alternative online, you will likely find many providers with highly advanced features. There are several apps like Google Voice that businesses can avail themselves of at different price points, considering their requirements and type of usage.

How does Google Voice work?

Google Voice is a VoIP service provider that uses an internet connection to make calls and send messages. It requires no desk phones, SIM cards, or landlines as long as you have a stable internet connection and a smart device (e.g., laptop, PC, tablet, smartphone, etc.). You just need to sign up with your email address to use apps like Google Voice.

Though Google Voice can be used for both business and personal use, it is created primarily for personal interactions through audio and video calls. Also, you cannot have more than one Google Voice number with their free plan.

Is Google Voice being discontinued?

Google is a rapidly expanding organization, and it previously canceled many of its services despite having a considerably extensive user base. Google is constantly inventing and introducing new services, often to experiment and even to gauge the market preferences of users. 

Google voice best alternatives

It wouldn’t be a big surprise if the company suddenly discontinued Google Voice, especially after the introduction of its new phone service called Google Fi. Hence, many experts speculate that Google Voice will either be canceled soon or the company will reduce its support for voice. Considering the above points, it would be prudent to look for a voice alternative that suits your company’s unique needs.

Before we move to the best Google voice competitors, let’s look at some of the most asked questions about Google Voice today.

9 Best Google Voice Alternatives/Apps Like Google Phone

Here are some of the best Google Voice alternatives that you can find in 2022:

1. 2nd Number

2nd Number is a top-rated Google Voice alternative that is ideal for small businesses and fast-scaling startups. Additionally, it is one of the most affordable and versatile options o this list as it can be used for personal and professional requirements.

2nd Number is a free Google Voice alternative that your customer support can use for operations and sales teams to simultaneously manage inbound calls and texts. 2nd Number’s plans start for as low as $10 a month, which makes it one of the best low-cost and effective second phone number apps that is valuable for teams looking to create a call center or a business customer service.

Google Voice alternatives

2nd Number offers a plethora of features that make it one of the best Google Voice alternatives, some of which are mentioned below:

  1. Auto-attendant (IVR)
  2. Voicemail transcription
  3. Crystal-clear call quality
  4. Call forwarding
  5. Multiple numbers can be linked to a single account
  6. Dedicated customer support
  7. Call recording
  8. Automatic call distribution
  9. Dedicated mobile apps for iOS and Andriod
  10. International calling and messaging
  11. Custom business hours can be set
  12. Ability to choose your phone number from different countries
  13. Mobile network and Wifi-Calling

2nd Number is created for professional teams that need to collaborate, analyze and work remotely. Also, you can set it up in a matter of minutes and start making calls and sending texts as per your business requirements without spending a fortune.

2. Nextiva

Nextiva is one of the better-known Voice alternatives that support calls to Canada and the USA. It offers several business communication features that are not available with Google Voice (e.g., auto-attendant, call recording, call forwarding, and dedicated customer support). However, this virtual phone system may not be ideal for startups and small businesses because their plans are expensive and contain hidden charges.

products similar to google voice

3. CallHippo

CallHippo is one of the fastest-growing VoIP services in the world, with customers in several countries. Many organizations swear by this Google Voice alternative due to their 24×7 customer support and advanced features that help businesses of all sizes. CallHippo has recently won several awards and accolades due to its technological advancements in call analytics, productivity analysis, call recording, call forwarding, automatic call distribution, workflow automation, and security enhancements. It also comes with a free trial of 15-days.

CallHippo

CallHippo’s business phone system is ideal for bulk calling, customer support, and call center teams, and its plans start for as low as $20 per month per user. Its key features include skill-based call routing, mobile apps, campaign management, local numbers, shared inboxes, call cascading, virtual receptionist, and role-based access control, which makes it better than most Google Voice competitors

CallHippo’s phone system is made for professional calling needs and offers plans/products similar to Google Voice.  You can also purchase a local phone number or a toll-free number in almost any country around the globe and choose your preferred business hours. This all-in-one solution is created for companies that manage a high volume of calls and offers three different pricing plans for various needs of small and medium businesses.

4. Ooma

This Google Voice alternative supports calls to Canada, Mexico, and the USA, though it only offers local US phone numbers. Ooma is available as a desk phone service and a mobile application with all its plans. However, despite its top-tier plans, Ooma fails to be a good alternative for Google Voice due to its lack of advanced features like video conferencing, virtual receptionist, and call forwarding.

google voice alternative free

Ooma’s business phone system has two pricing plans for phone calls: the Office (for $19.95) and Office Pro (For $24.95), including features like call recording. However, Ooma lacks essential features like analytics and integrations, typically available at this price range.

5. Ringblaze

Ringblaze is a highly-flexible and affordable Google Voice alternative that is ideal for sales and customer support teams. Ringblaze primarily focuses on helping users collaborate on audio and video calls and does not offer text messaging or video calling services. Additionally, it does not offer any mobile app, so you will have to stick to desktop calling only.

alternatives to google voice

Ringblaze’s business phone system only offers a single pricing plan, which costs $19 monthly per user. Using the plan, you can use call recording, share phone numbers, call forwarding, etc., and get unlimited calling to Canada and US numbers. However, internal calls and phone calls to toll-free numbers are charged on a per-minute basis, which is higher than most Google Voice alternatives.

6. Sideline

Sideline is a business messaging service provider that mainly helps you with sending bulk SMSs for promotions and business communications. Sideline could be a good choice if you want an alternative to Google Voice that doesn’t require much calling and comes without call forwarding and video conferencing features. Unless you upgrade to its top-tier plans, Sideline provides only a few features.

apps like google phone

Although you can make calls with your Sideline’s business phone services, it does not offer decent performance if your Wi-Fi connection is not great. Also, there is no call recording or video calling feature, and you must use your carrier minutes to make sure you can communicate over calls decently. Business text messaging is good only using its Pro plan (which costs $29.99), and even that is available only on iOS devices.

Sideline has several negatives, including poor customer service, lack of advanced calling features, call drops, and connection problems. Additionally, you must use the services of this Google Voice alternative regularly to maintain your number. Hence, choose Sideline only if you are an iOS user who is heavily dependent on text messaging and can afford its highest-tier plan.

7. Freshcaller

Freshcaller is your best bet if you want a free Google Voice alternative. This provider offers toll-free and local phone numbers from more than 90 nations with an assortment of routing, call recording and call forwarding features. Unfortunately, Freshcaller doesn’t support unlimited calling, call forwarding, virtual receptionist, or text messaging but does have other features similar to Google voice.

best Google Voice alternatives

Freshcaller’s phone system does have some recurring issues, which include poor customer service and hidden charges. Sadly, its claims of providing a free phone number like Google Voice are not entirely true. This is because you must purchase a phone number with every plan and pay by the minute to receive and make calls, which can be inconvenient for small businesses.

8. JustCall

JustCall is an alternative to Google Voice that lets you purchase and share numbers from 70 different countries. Like CallHippo, JustCall has been created for customer support and sales teams. However, unlike CallHippo and many other Google Voice alternatives, its plans are on the costlier side and hence unsuitable for emerging businesses. Also, it does not offer any free trial or video conferencing.

None of JustCall’s business phone number plans include any call minutes, even with a local phone number. Also, its per-month prices don’t include the 1.5 cents/min rate payable for local calls. Despite the exorbitant charges, many customers have complained about call drops, inconsistent call recording, incorrect call forwarding, missed notifications, and loss of leads, apart from poor call quality.

9. Grasshopper

Grasshopper is a popular Google Voice alternative that boasts of an easy-to-use interface and advanced business features. It offers toll-free and local phone numbers and scores over Google Voice in many respects. Unfortunately, Grasshopper’s key features do not include call recording features, integrations, call forwarding, or shared phone numbers, making collaboration extremely difficult. 

alternatives to google voice

With Grasshopper’s business phone system, you have to invest in all of its features, no matter the plans you choose. Their three pricing tiers simply have different amounts of extensions and phone numbers, and adding more numbers would cost you extra. Hence, many experts do not consider it among the best Google Voice alternatives.

Many Grasshopper users have complained about glitches like mixed-up extensions and voice messages sent to wrong numbers, which can be detrimental to businesses. Their customer service is also famously slow, and sometimes issues raised reach no resolutions.

Conclusion: Choosing the best Google Voice Alternative

Finding good Google Voice alternatives may be difficult if you aren’t sure what to look for. From the above listicle, it is clear that most apps like Google Voice have some shortcomings. However, providers like CallHippo and 2ndNumber have earned brownie points in many respects. So, if you are looking for something reliable, lightweight, and yet powerful, they could be an excellent fit for your business needs.
 

FAQs

 

Yes. SecondNumber is a newly launched alternative for Google Voice that offers free plans. You need to signup with your email ID and choose a phone number based on the area you prefer, and you are ready to make and transfer calls and send text messages to any number around the world.

Numerous alternatives to Google Voice offer better features and assistance for businesses. Some of the notable ones are discussed later in this article.

With the introduction of Google Fi in G Suite, many speculate that Google Voice could shut down by October this year. However, there has been no official announcement from the company about the same yet.

Microsoft Teams Phone System is a VoIP Google Voice alternative that is easy to use and built for professional teams.

Several apps like Google Voice are available in the market today. CallHippo, 2nd Number, and Nextiva are some top-rated providers offering features similar to Google Voice.

CallHippo and 2nd Number are some of the best Google Voice competitors with dedicated Android and iOS apps.

It is widely speculated that Google Voice may either be discontinued or some of its features may be discontinued in light of apps like Google Fi, which allow audio and video meetings.

TextNow offers a free phone number like Google Voice, but it is primarily used to send and receive text messages. Hence, it cannot be considered among Google Voice competitors.

TextNow offers a free phone number like Google Voice, but it is primarily used to send and receive text messages. Hence, it cannot be considered among Google Voice competitors.

Apple does not have an equivalent to Google Voice (yet). However, you can use business phone systems like CallHippo, Viber, 2nd Number, and Starleaf to make calls on iOS devices.

Updated : September 9, 2022

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