What is Phone Number Porting & How to Port a Number Guide?

Separate your personal and professional phone lines by getting a secure and cost-effective temporary phone number.

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Paras Kela

Senior Writer: Paras Kela

green tickReading Time: 8 Minutes
green tickPublished : September 6, 2022

Imagine you are a Vodafone user living in Manchester, UK. However, for some reason, you have to relocate to Liverpool, UK, where Vodafone coverage is quite poor. What would you do?

You will have two options: change the number and select a new operator, or port your mobile number to another carrier with good network coverage in that region while keeping the same number. 

The process is known as phone number porting.

This guide will cover the fundamentals of mobile number portability, including why to port a number, how to port a phone number, and the steps to port a US phone number.

What Is Phone Number Porting?

Phone number porting, also known as number transferring, is the process of transferring a phone number from one service provider to another. The reason for transferring a number could be anything from unsatisfactory network coverage to expensive plans.

phone number port

Remember that, according to the FCC (Federal Communications Commission), your provider is legally bound to allow you to port your phone numbers. 

Also, the phone number porting process is simple and usually takes a week or two from the request’s initiation.

Besides, there is no limit to the number of times you can port it. You can port your phone number as many times as you want. The only condition is that there be a 90-day gap between two porting requests.

Why Should You Port A Phone Number: 6 Reasons

There could be several reasons to port the number. Either you are tired of poor network coverage and want to switch to another telecom provider, or the cost of data packs with your current provider is quite high. 

Some of the key reasons for porting a phone number are listed below.

A. For Flawless Network Coverage

The first major reason for porting phone numbers is that your current provider’s network coverage is inadequate. As stated in the introduction, the cause of poor network coverage could be that you are relocating to another location or that the provider’s technologies are outdated.

phone number porting for strong network connection

In such a scenario, porting your number to a telecom provider offering flawless network coverage would be a wise choice.

However, before deciding on one, compare all of the mobile network operators in that region. Analyze their online reviews to learn more about how reliable and secure their network coverage is. Ultimately, choose the best one.

B. For Improved Voice Quality

The next compelling reason to port your number is poor voice quality. It could be due to poor infrastructure in that area or the operator’s use of outdated communication technologies. Whatever the reason, the best solution in this situation is porting phone number.

phone number porting for better voice quality

You can certainly address the bad voice quality issue by subscribing to another mobile network provider with significant infrastructure in the region. Follow the same steps as before i.e, look at online reviews, read tech blogs about that provider, and so on.

C. Fast Internet Speed

In today’s digital world, reliable, decent, and economical internet access is essential. Every day, people spend hours on the internet, either for work or for entertainment. This means you must subscribe to a mobile network operator that provides fast internet connections at affordable costs.

However, if your current mobile service provider does not provide this, it may be a good reason to port your number to another provider that does.

phone number porting for High Speed Internet

Make sure that the provider you choose for porting a phone number offers adequate downloading and uploading speeds. When purchasing internet packages, the download speed is commonly advertised. However, it is your responsibility to check the uploading speed as well.

D. For Quality Customer Service

When you buy a new product or sign up for a new service, one thing you should always look for is customer support. It is obvious that you will require the assistance of your provider at some point for one reason or another.

During this time, it is expected that you receive the best and most timely assistance from the provider. However, if your current mobile service provider is consistently failing to provide the necessary customer support, it is a sign that you should port your number.

phone number porting - Excellent Customer Service

For phone number porting, choose a telecom service provider with a dedicated customer support team that is available 24/7. Moreover, connecting with their customer service representatives should also be simple and not like navigating a hedge maze.

E. For Better Plans & Offerings

Another reason to port your number could be your current provider’s limited offerings– plans. Ideally, the provider should provide a variety of plans to their customers. For example, there should be data plans, talk time plans, validity plans, international calling plans, and so on. 

Besides that, if the plans are not enough or do not meet your needs, it is a clear indication that you require a new mobile service provider. 

phone number porting

Compare and contrast the plans of all the providers in that region. Along with the variety of plans, also check the pricing factor. If you find that the range of plans and costs both are as per your requirements, go with that provider.

However, make sure you also look at the other factors mentioned above.

F.  For Affordable Costs

The last reason for phone number porting could be the high costs. It is possible that your current provider offers quality coverage, a diversity of plans to choose from, and prompt customer service. However, the one thing that irritates you about him is their high prices.

phone number porting

In such a case, number porting is the best option. It is certainly possible that another provider is providing the same services at significantly lower prices. Even if there is a minor issue with their coverage, but the plans are reasonably priced, you should consider going with them.

So these are the 6 reasons for number porting. If you are experiencing any of these problems, you should consider phone number porting.

10 Factors To Consider Before Phone Number Porting

The top 10 things to remember when porting a phone number are listed below. Analyzing each of these factors will certainly save you from choosing the wrong mobile service provider.

  1. Provider’s reputation
  2. Regional network coverage
  3. Costs
  4. Customer support
  5. Internet speed
  6. Varieties of plans
  7. Voice quality
  8. Network uptime
  9. Free benefits (OTT subscription, Hello Tune)
  10. Region-wide network coverage

Remember that each of these factors contributes to a better user experience. Port the number to the provider that checks most of the above-listed factors.

Now, let’s move to the next section to learn how to port your phone number.

How To Port Phone Number In India?

To port your mobile number to a new provider in India, follow the steps below:

Step 1: Select a new provider after carefully considering all relevant factors.
Step 2: Message ‘PORT’ followed by a space and the ten-digit mobile number to 1900.
Step 3: Complete the Customer Acquisition Form (CAF) and Phone Number Porting Form of the new provider.
Step 4: Pay any outstanding bills.
Step 5: Submit KYC documents and collect a new SIM card from the new operator.

phone number porting

Following the completion of the above steps, you will receive a message from the MNP (Mobile Number Portability) service provider confirming the submission of your phone number porting request as well as the available withdrawal window of 24 hours.

It should be noted that porting a phone number within a Licensed Service Area (LSA) typically takes 3 working days, porting from one LSA to another takes 5 working days, and porting a corporate number takes 5 working days.

How to Port A US Phone Number?

To port a US phone number, follow the steps outlined below:

Step 1: Pick a new mobile service provider.
Step 2: Review your current contract to see if there are any early termination fees.
Step 3: Inform the new operator that you want to port your current number.
Step 4: Send all required documents and information to the new operator.
Step 5: Start the process of discontinuing service with the current provider.

Once the above process is completed, the new operator will notify you of the status of phone number porting. Remember that, under FCC rules, no operator can refuse to port your number, even if you owe money for an outstanding balance or a termination fee.

But what if you’re moving to an area where no phone service provider offers decent network coverage? Or the one that provides fair coverage is charging outrageous fees? Well, worry not. We also have a solution for such a scenario, known as a virtual phone number.

Virtual Number: An Overview

Simply put, a virtual number is a phone number that looks and functions exactly like a regular phone number, but it is not tied to a phone line or bound to a physical location. 

To be more specific, these apps are nothing but the lite versions of virtual phone systems. It transmits data or routes calls over the internet and does not require a SIM card to function. 

Furthermore, there are several best virtual phone number applications, such as 2nd Number, which provide free local phone numbers in a very affordable package that starts at $10 per month. Let’s look at how 2nd Number can be the best alternative to phone number porting.

What Makes 2nd Number the Best Alternative To Number Porting?

The 2nd Number private calling app has all the features and functionalities needed to be a viable alternative to phone number porting. For example, the app lets you make calls and send texts to any corner of the world as long as you have decent internet connectivity.

Furthermore, the virtual number provided by 2nd Number does not necessitate canceling or discontinuing your existing or regular phone number. Instead, you can use the 2nd Number in addition to your regular number.

2nd Number private number app

Thanks to this flexibility, you can use both numbers for different purposes; for example, you can make one a business phone number and another one a personal number. This way, you can keep your personal and professional lives separate.

In addition, the 2nd Number app encompasses multiple features & facilities listed below, which will not only enhance your calling experience but will also strengthen business communication:

  • Unlimited calling
  • Call forwarding
  • Call recording
  • Free phone number
  • Free $2 credit
  • Global connect
  • Affordable plans (starting at $10/month)

Moreover, the 2nd Number app is very easy to set up and does not require any additional standalone hardware. Additionally, the app allows you to choose the best virtual phone number with your preferred country and area code to help you localize your brand among local customers.

For these reasons, we believe that 2nd Number is an excellent alternative to phone number porting. You get a lot of benefits for a very low cost! Get the app or contact our experts right away!

The Bottom Line: Phone number porting empowers us to enjoy the best network coverage, fastest internet speeds, and affordable plans. If your current mobile service provider fails to offer quality service or charges you tons of money, you should either port your number to a better operator or choose an alternate option like 2nd Number– which provides far more benefits at a much lower cost.


Yes, you can certainly port your phone number through the website or by contacting the customer support team. Request the team to port your number and then follow the steps they suggest.

Nope, it doesn't. Rather, the 2nd Number app provides a new virtual phone number that you can use for personal or business purposes. The app does not affect your private phone number in any way.

No mobile service provider can refuse phone number porting. According to the FCC rules on phone number porting, "Commission rules require carriers to port a number when they receive a valid request, and carriers may not refuse to port.

Both existing and new operators will manage your phone porting request. They will both play their roles.

The average phone number porting time is 2-4 weeks. If you have submitted all of the necessary documents, the process must be completed within this time frame and not delayed.

Follow the steps below for phone number porting:

  1. Pick a new mobile service provider.
  2. Review your current contract to see if there are any early termination fees.
  3. Inform the new operator that you want to port your current phone number.
  4. Send all required documents and information to the new operator.
  5. Start the process of discontinuing service with the current provider.

The cost of phone number porting varies depending on the company. While some companies do not charge you for porting in or out, others may charge porting fees and early termination fees.

Yes, you can port out to a new provider even if you still owe money to your current one. However, you must pay off your old provider's bills before you can cancel your account.

Yes, some companies may charge fees for porting and early termination. Nonetheless, you can try to negotiate to have them reduced or waived.

You can port a toll-free number in the same way that you would a local number. Contact your service provider for more information.

Yes, your current phone number will continue to work during the porting process. Only after your new provider begins service will your old provider's service be terminated.

Updated : November 7, 2022

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