Seamless Call Forwarding Service
Try Second Number’s call forwarding feature to forward incoming calls to an alternate phone number instantly! Don’t miss your customer’s calls anymore. Receive calls on the move. Use the best VoIP call forwarding and be at your caller’s back 24×7! Activate by signing up now!
What is Call Forwarding?
Call forwarding is a feature that enables users to forward incoming phone calls to a different number. You can use call forwarding on smartphones, landlines, or satellite phones easily. Connect with every caller and streamline your communication with the 2nd number’s advanced call forwarding.
Expand Your Business Presence
Call forwarding doesn’t have to be from your office number to your employee’s cell phone. Call forwarding offers you the flexibility and accessibility to communicate with your customers better!
Use call forwarding to make communication easy for your callers and increase your perceived presence. For example, if you have one home office but do business regionally, you can forward calls to your free phone line with multiple local numbers.
Customers in another country don’t have to make a long-distance call. They can call the number in their area code, and the call can be patched through.
No More Location Restriction
Now that you know what is call forwarding all about, missing calls will no longer be a hassle. With 2nd Number’s business call forwarding feature, you can divert your business calls on your private mobile phone number.
Call forwarding enhances employee accessibility and is super flexible. There’s no reason to fret even if business hours are over. Our advanced feature lets you answer your customer’s call wherever you are.
You can utilize our call forwarding options to have some other teammates pick up the call for you. You can be at your customer’s service 24×7 despite the location and time. And, with every call you answer, you build your customer’s trust a little more!
No More Unanswered Calls
Once you know how to forward calls, you and your team can answer every customer call quickly! Be it iPhone, Android, landline, or satellite phone, control all your calls from multiple devices and get your calls forwarded anytime and anywhere in the world.
Activate the feature with just a confirmation tone. Receive calls and delight your customers with personalized messages and music while they wait to get connected to one of your teammates.
No more worries if your line is busy! With advanced call forwarding, you can forward calls at a pre-set time. Never miss your customer’s call, highlight your professionalism and build a long-lasting relationship with them.
Complete Service Package
With our call forwarding feature, you can set up call groups, multiple device call forwarding, find-me-facility, and sequential ring rules. Call forwarding service also allows businesses to route calls based on the hours and days of business.
Route your calls to the call center during business hours and send them to your phone number or voicemail during non-business hours. You can keep track of all your received and forwarded calls by recording them.
With real-time reporting, you can view detailed information about your calls to your second phone number and learn about your customer’s call habits to help make decisions about outbound sales and follow-up.
How to Forward Calls?
You don’t have to add numbers to a sheet, toggle between different tools, or copy-paste numbers to forwarding calls.
Use 2nd Number’s call forwarding feature in three easy steps:
Select a country and your preferred phone number from the list.
Turn on call forwarding from your 2nd number phone app dashboard options
Why Use Call Forwarding Feature from the 2nd Number?
Easy Set Up
With the 2nd Number app, you can easily make, receive and forward calls, and manage contacts, voicemails, and SMS messages.
Better After-Hours Coverage
Utilize 2nd number settings to forward calls to any of your teammates on duty after work hours.
Great Customer Service
With call forwarding, you know someone is there to attend to customers’ calls. Build trust and ensure a better customer experience.
Custom Call Forwarding
Forward calls to call agents or use auto-attendant and allow callers to find answers without manual intervention.
Forward voicemail messages and read your voicemails instead of listening to them with the 2nd number.
Track call metrics and assess the performance of the call forwarding system and routing with the best call forwarding service.
Frequently Asked Questions
You can use call forwarding to forward calls from an office phone to an alternate phone number. You can use call forwarding by downloading the 2nd number app and have the call forwarding option activated in your 2nd Number app.
You can turn on call forwarding through the 2nd Number app. To complete the forwarding process, account authentication may be necessary. You can have an email sent to your email address or a free message sent to your mobile phone number on your 2nd Number account.
Privacy Protection is the beauty of the app and one of our USPs. Get a Virtual Australia mobile number for your business communications, so your privacy is protected at all times. 100% privacy guaranteed.
Call forwarding helps you redirect phone calls to a different number. You can set up call forwarding by signing up to your 2nd Number account.
To forward calls from your number, activate your phone number with the call forwarding option. You can activate the call forwarding option from your 2nd Number app.
Turn on the option in your 2nd Number app to start call forwarding. You can turn off the option in your 2nd Number app to stop call forwarding.